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Free PDF ServiceNow - Trustable CTA - Exam ServiceNow Certified Technical Architect (CTA) Revision Plan

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ServiceNow CTA Exam Syllabus Topics:

Topic	Details
Topic 1	Technical Governance: This domain evaluates the expertise of IT Governance Specialists in establishing and enforcing technical policies and standards. It focuses on ensuring that IT operations align with organizational goals and regulatory requirements.
Topic 2	Platform Data and Integrations: This part measures the skills of Integration Specialists in managing data across platforms and integrating different systems. It covers techniques for ensuring seamless data exchange and synchronization.
Topic 3	CMDB and CSDM: This section of the exam measures the skills of IT Service Managers and covers the management of Configuration Management Databases (CMDB) and Configuration Service Data Management (CSDM). It emphasizes how these tools are used to track and manage IT assets and services effectively.
Topic 4	Testing Leading Practices: This section tests the knowledge of Quality Assurance Engineers in applying best practices for testing IT systems. It covers methodologies and techniques for ensuring that systems meet quality and functionality standards before deployment.
Topic 5	Current and To-Be Architecture: This section tests the knowledge of Enterprise Architects in understanding and comparing current IT architectures with future (to-be) architectures. It emphasizes the ability to analyze gaps and develop strategies for transformation.

ServiceNow Certified Technical Architect (CTA) Sample Questions (Q44-Q49):

NEW QUESTION # 44
What does a ServiceNow governance framework typically define?
Choose 3 answers

A. Who is involved in decision-making
B. How work gets done on the platform
C. Recurring schedules for governance meetings
D. How decisions are made
E. What decisions need to be made

Answer: A,D,E

Explanation:
A ServiceNow governance framework provides structure and guidance for managing the platform and its applications. It typically defines:
A: How decisions are made: The framework outlines the processes for making decisions related to the platform, such as changes to configurations, new application development, and platform upgrades. This might include approval processes, escalation procedures, and communication protocols.
B: What decisions need to be made: The framework identifies the types of decisions that require governance oversight. This might include decisions about platform strategy, architecture, security, data management, and integration with other systems.
C: Who is involved in decision-making: The framework establishes roles and responsibilities for different stakeholders in the governance process. This might include defining a governance board, steering committees, and individual roles with specific decision-making authority.
Why not the other options?
D: While recurring schedules for governance meetings are important, they are not a defining element of the governance framework itself. The framework focuses on the overall structure and processes for decision- making.
E: How work gets done on the platform is more related to process definitions and workflows within specific applications, not the overarching governance framework.

NEW QUESTION # 45
What is the primary purpose of analyzing an organization's existing architecture as a CTA?

A. To evaluate existing testing practices
B. To recommend a product roadmap
C. To identify issues and gaps in the system
D. To evaluate existing system performance

Answer: C

Explanation:
The primary purpose of analyzing an organization's existing architecture as a Certified Technical Architect (CTA) is to identify issues and gaps in the system. This analysis helps to:
Understand the Current State: Gain a clear picture of the current architecture, including its components, integrations, and limitations.
Identify Pain Points: Pinpoint areas where the architecture is not meeting business needs or causing challenges.
Assess Risks: Evaluate potential risks and vulnerabilities within the architecture.
Inform Recommendations: Provide a basis for making recommendations for improvements and future architecture planning.
Why not the other options?
A: To evaluate existing system performance: While performance is important, it's one aspect of the broader architectural analysis.
C: To recommend a product roadmap: A product roadmap might be an outcome of the analysis, but the primary purpose is to understand the current state and identify areas for improvement.
D: To evaluate existing testing practices: Testing practices are important, but they are not the primary focus of architectural analysis.

NEW QUESTION # 46
What benefits does effective testing provide?
Choose 3 answers

A. Identifies defects early in the development process
B. Ensures compliance with industry standards
C. Conforms to specifications as defined in stories
D. Enhances overall system performance
E. Validates new functionality without introducing regressions

Answer: A,C,E

Explanation:
Effective testing provides several key benefits:
B: Conforms to specifications as defined in stories: Testing ensures that the developed software meets the requirements and acceptance criteria outlined in user stories or other requirement documents.
D: Validates new functionality without introducing regressions: Testing verifies that new features or changes work as expected and do not negatively impact existing functionality (regressions).
E: Identifies defects early in the development process: The earlier defects are found, the cheaper and easier they are to fix. Testing helps identify issues early in the development lifecycle.
Why not the other options?
A: Ensures compliance with industry standards: While testing can help with compliance, it's not the primary goal. Compliance often involves specific audits and assessments.
C: Enhances overall system performance: Performance testing is a specific type of testing that focuses on system performance, but it's not a general benefit of all testing.

NEW QUESTION # 47
Which encryption solution would ensure that customer credit card numbers were encrypted before being stored in the cloud and would allow for easy administration of encryption keys?

A. Client-side Encryption
B. Database Encryption
C. Edge Encryption
D. Server-side Encryption

Answer: A

NEW QUESTION # 48
A system administrator, Priya, notices that certain Configuration Items (CIs) in the CMDB have not populated the required and recommended fields, impacting data integrity. Which KPI should Priya review to diagnose this issue?

A. Completeness
B. Compliance
C. Relationships
D. Correctness

Answer: A

Explanation:
The KPI that directly relates to the issue of missing required and recommended fields isCompleteness.
* Completeness:This KPI measures the extent to which CI records have all the necessary information filled in. Missing required or recommended fields indicate a lack of completeness in the CMDB data.
Why not the other options?
* Compliance:Compliance focuses on whether CIs meet defined standards and policies, not necessarily on the completeness of their data.
* Correctness:Correctness relates to the accuracy of the data in the CMDB, not whether all required fields are populated.
* Relationships:Relationships measure the connections between CIs, not the completeness of individual CI records.

NEW QUESTION # 49
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